Et tu, martin-pêcheur
Now, I don't know whether this is just an exception to the rule or not, but I faced my first non-Kf moment today.
Till today, my Kingfisher Airlines experiences have been top of the line. I have never had a moment of complaint, inspite of being quite a fastidious passenger when it comes to airlines in general. In fact, I have felt largely taken care of, well-fed and entertained. For more Kf moments, see M/s Uncut and Ziggy going gaga.
I was also gaga till today. Then I came to Kolkata. I hadn't taken a printout of my e-ticket as I was rushing from a meeting. However, I had my PNR and my e-ticket number. I have got a printout at the airport at both Bombay and Bangalore airports and thus, did not think twice about this. Unfortunately, the red and black liveried men at the airport had no clue.
The red one looked at me with incredulity. Then, said "Ekhaane to paaben na." (You won't find it here)
"Printout to dorkaar", piped in the black one. (Printout's needed)
"Okay, let me know where the counter is", said I.
"There, behind the second security."
I reached there. Obviously, neither the red one or the black one accompanied me.
"I want a printout of my e-ticket", I said to S, the girl behind the glass window.
A minute passed. S was trying to figure something out on her computer screen. I hoped it was my ticket that she was trying to extract. I knew it wasn't as my face doesn't reveal the PNR number or my name.
"My PNR number is XXXXXX"
A minute passed again. Another one of the black men came in and a conversation ensued between the him and S.
"How long will it take?", said I.
"I am working on it"
In any other city, I would be in the security check line by this time. Here, I still didn't have my ticket. Another minute passed.
"How long will it take?" said I.
"What's your PNR number?"
I can take you through the rest of this Alice in Wonderland conversation. However, that will bore you as much as it pained you. In about seven minutes, I got an e-ticket printout. Seven minutes!! Incidentally, the encounter outside the airport wasn't the only non-kf experience yesterday. The check-in, being done by an AAI/ IC person (wonder why Kingfisher can't hire more of the red or black men), took three questions on check-in baggage, two on seat preference (inspite of tele-check in) and two on my name before I got my boarding pass. Finally, the bus which carried me to the plane, developed a hole just over me. It was raining outside and my left sleeve got drenched.
I guess it's because of Kolkata. Or maybe, it just wasn't my day.